Individual In Person Telephone or Online

Cancellation Policy

Booking Appointments Sessions are booked by mutual agreement, usually at a set time each week. Please confirm your appointment at least 24 hours in advance if requested. If you are new to counselling, your first session will include a discussion of this policy and our working agreement. Cancellations & Changes Notice period: If you need to cancel or reschedule, please give at least 48 hours’ notice where possible. Late cancellations: Cancellations made with less than 48 hours’ notice, or missed appointments, will incur the full session fee, unless there are exceptional circumstances such as sudden illness or emergency. Short-notice changes: I will always aim to offer you an alternative slot if I am able to, but this cannot be guaranteed. Extended absence: If you need to take a break from sessions for more than two weeks, please let me know as soon as possible so we can plan accordingly.